This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use our website and services, and tells you about your privacy rights and how the law protects you when engaging with Perforated Pool Fencing We use your personal data to provide and improve our service. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation & Definitions
Interpretation
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
Account
A unique account created for you to access our service or parts of our service.
Affiliate
An entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company
Referred to as "We", "Us" or "Our" — Perforated Pool Fencing, located at 1/15 Distribution Avenue, Molendinar QLD 4214.
Cookies
Small files placed on your computer, mobile device or any other device by a website, containing details of your browsing history on that website among its many uses.
Country
Queensland, Australia.
Device
Any device that can access the service — such as a computer, mobile phone or digital tablet.
Personal Data
Any information that relates to an identified or identifiable individual.
Service
Refers to our website — safestpoolfence.com.au.
Service Provider
Any natural or legal person who processes data on behalf of the company — including third-party companies or individuals employed to facilitate the service, provide the service on our behalf, or assist in analysing how the service is used.
Third-party Social Media Service
Any website or social network through which a user can log in or create an account to use the service.
Usage Data
Data collected automatically, either generated by your use of the service or from the service infrastructure itself (for example, the duration of a page visit).
Website
Refers to safestpoolfence.com.au — the online store for Perforated Pool Fencing
You
The individual accessing or using the service, or the company or other legal entity on behalf of which that individual is accessing or using the service.
Collecting & Using Your Personal Data
Types of Data Collected
Personal Data
While using our service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, state, postcode and city
- Payment information (processed securely via Westpac — we do not store card details)
- Usage data
Usage Data
Usage data is collected automatically when using the service. It may include information such as your device's IP address, browser type and version, the pages of our service you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the service via a mobile device, we may also collect certain information automatically — including the type of mobile device, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile browser you use, and other diagnostic data.
Shopping Cart Data
Our shopping cart uses your browser's local storage to remember the items you've added during your session. This data remains on your device and is not transmitted to our servers until you proceed to checkout.
Information from Third-Party Social Media Services
Our service may allow you to log in through third-party social media services including Google, Facebook, Instagram, Twitter and LinkedIn. If you choose to register through or grant us access to a third-party social media service, we may collect personal data already associated with that account — such as your name, email address or contact list. You may also have the option of sharing additional information with us through that service, and by doing so you give us permission to use, share and store it in a manner consistent with this Privacy Policy.
Tracking Technologies & Cookies
We use cookies and similar tracking technologies to track activity on our service and store certain information. Technologies used include beacons, tags and scripts to collect and track information and to improve and analyse our service.
Cookies can be persistent (remaining on your device when you go offline) or session cookies (deleted when you close your browser). We use both types as follows:
Necessary / Essential Cookies
Session Cookies · Administered by Us
These cookies are essential to provide the services available through the website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you have asked for cannot be provided, and we only use these cookies to provide you with those services.
Cookies Policy / Notice Acceptance Cookies
Persistent Cookies · Administered by Us
These cookies identify whether users have accepted the use of cookies on our website so we don't need to ask on each visit.
Functionality Cookies
Persistent Cookies · Administered by Us
These cookies allow us to remember choices you make when using the website — such as your colour filter preference or recently viewed products — to provide a more personalised experience and avoid you having to re-enter preferences on every visit.
Use of Your Personal Data
We may use personal data for the following purposes:
- To provide and maintain our service — including monitoring usage of our website.
- To manage your account — to manage your registration as a user of the service where applicable.
- For the performance of a contract — the development, compliance and undertaking of the purchase contract for products or services you have purchased through our website.
- To contact you — by email, phone, SMS or other electronic communication regarding your order, delivery, enquiry, or security updates when necessary.
- To provide marketing communications — news, special offers and general information about goods, services and events similar to those you have purchased or enquired about, unless you have opted out of receiving such information.
- To manage your requests — to attend and respond to enquiries and requests you submit to us.
- For business transfers — we may use your information to evaluate or conduct a merger, acquisition, restructuring, dissolution or other sale or transfer of some or all of our assets.
- For other purposes — such as data analysis, identifying usage trends, determining the effectiveness of promotional campaigns and evaluating and improving our service, products and your experience.
We may share your personal information in the following situations:
- With Service Providers — including delivery providers, payment processors and analytics platforms, to monitor and analyse use of our service and to contact you.
- For business transfers — we may share or transfer your personal information in connection with any merger, sale of company assets, financing or acquisition of all or a portion of our business.
- With Affiliates — we may share your information with our affiliates (including our related business entities), in which case we will require those affiliates to honour this Privacy Policy.
- With business partners — we may share your information with our business partners to offer you certain products, services or promotions.
- With your consent — we may disclose your personal information for any other purpose with your explicit consent.
Retention of Your Personal Data
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations — including Australian Tax Office requirements for financial records (typically 7 years), dispute resolution and enforcement of our agreements and policies.
Usage data is generally retained for a shorter period of time, except where it is used to strengthen the security or improve the functionality of our service, or we are legally obligated to retain it for longer.
Transfer of Your Personal Data
Your information, including personal data, is processed at our operating offices in Queensland, Australia and in any other places where the parties involved in processing are located. This means your information may be transferred to and maintained on computers located outside your state or country where data protection laws may differ.
Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer. We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy. No transfer of your personal data will take place to an organisation or country unless there are adequate controls in place to protect your data.
Deleting Your Personal Data
You have the right to request that we delete the personal data we have collected about you. You may contact us at any time to request access to, correction of, or deletion of any personal information you have provided.
Please note that we may need to retain certain information where we have a legal obligation to do so — for example, transaction records required for tax purposes.
Disclosure of Your Personal Data
Business Transactions
If we are involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
Law Enforcement
Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities — such as a court or a government agency.
Other Legal Requirements
We may disclose your personal data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of our company
- Prevent or investigate possible wrongdoing in connection with our service
- Protect the personal safety of users of the service or the public
- Protect against legal liability
Security of Your Personal Data
The security of your personal data is important to us. We use commercially reasonable measures to protect your information including secure HTTPS connections and payment processing via Westpac's PCI-DSS compliant gateway. We do not store credit card or payment details on our servers.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data using commercially acceptable means, we cannot guarantee its absolute security.
Children's Privacy
Our service is not directed at anyone under the age of 18. We do not knowingly collect personally identifiable information from minors. If you are a parent or guardian and believe your child has provided us with personal data, please contact us and we will take steps to remove that information.
Links to Other Websites
Our website may contain links to third-party websites — including Pool Perf® and our contact form provider. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. We may also notify you via email or a prominent notice on our website prior to changes becoming effective.
We encourage you to review this Privacy Policy periodically. Changes are effective when posted on this page.
Contact Us
If you have any questions about this Privacy Policy, wish to access or correct your personal data, or want to make a privacy complaint, please contact us: